Privacy Policy

With respect to the laws governing policies, the International Institute for Transcribers and Court Reporters is in compliance with Article 17 of the world-wide International Covenant on Civil and Political Rights of the United Nations of 1966, the Canadian Personal Information Protection and Electronic Documents Act, the California Online Privacy Protection Act, and the Childrens Online Privacy Protection Act.

The following 11 questions and answers will guide you through the specifics of our Privacy Policy.

1.  What information do we collect?

We collect information from you when you register for one or more of our courses.

When registering on our site, as appropriate, you may be asked to enter your:

  • name,
  • e-mail address,
  • mailing address,
  • phone number and/or credit card information.

2.  What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience;

(your information helps us to better respond to your individual needs)

  • To improve our website and courses

(we continually strive to improve our website and courses based on the information and feedback we receive from you)

  • To improve customer service

(your information helps us to more effectively respond to your requests and support needs)

  • To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of taking one or more of our courses.

  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

3.  How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.

4.  Do we use cookies?

Yes.  Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for course logins and passwords.

5.  Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.  We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

6.  California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act.  We therefore will not distribute your personal information to outside parties without your consent.

7.  Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age.  Our website, products and services are all directed to people who are at least 13 years old or older.

8.  Terms and Conditions

Please also visit our Disclaimers section establishing the disclaimers and limitations of liability governing the use of our website at

9.  Your Consent

By using our site, you consent to our privacy policy.

10.  Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

11.  Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

P.O. Box 161
Milton, Ontario L9T 4N9